This policy explains what Shopeology collects, why, and what you can do about it. Last updated: 25 September 2026.
What we collect
- Order information: name, delivery address, email, phone number, and order contents.
- Payment information: processed by our payment provider. We do not store full card numbers.
- Usage information: pages visited, device and browser type, collected through cookies and analytics.
- Communications: messages you send us by email, WhatsApp or social media.
Why we collect it
To process and deliver your orders, respond to enquiries, prevent fraud, and — where you have opted in — send marketing messages.
Who we share it with
Only parties needed to run the store: our ecommerce platform, payment processor, courier partners, and analytics providers. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences, and measure traffic. You can block cookies in your browser, though parts of the store may stop functioning.
Retention
Order records are kept as long as required for tax and accounting purposes. Marketing contacts are kept until you unsubscribe.
Your rights
You may request a copy of your data, ask us to correct it, or ask us to delete it. Write to hello@shopeology.pk.
Children
This store is not directed at children under 13 and we do not knowingly collect their information.
Changes
We will update this page when our practices change and revise the date above.